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Governance MSP: Your Complete IT Partner

Whether you need a full IT department or want to augment your existing team, Compuwork delivers managed IT, co-managed support, and 24/7 AI-powered help desk under one roof.

With 99.9% uptime, 15-minute response SLAs, and 20+ years of experience, we become your dedicated IT partner so you can focus on growing your business.

99.9%
Uptime Guarantee
15min
Avg. Response Time
24/7
Support Availability
98%
Client Satisfaction

Managed or Co-Managed — You Decide

Full outsourcing, team augmentation, or anything in between. One partner, predictable costs, complete flexibility.

Your In-House IT Department

Think of us as your dedicated in-house IT team, without the overhead. We become an extension of your business.

15-Minute Response SLA

Average response time for support requests. AI-powered triage ensures your issue reaches the right expert instantly.

Fully Managed or Co-Managed

Choose full outsourcing or augment your existing team. Flexible partnership that scales with your needs.

98% Client Satisfaction

Our clients consistently rate our team excellent because we combine human expertise with AI-driven efficiency.

Microsoft 365, Google Workspace & Hybrid Infrastructure

Cloud, on-premise, or hybrid. One partner, one predictable monthly cost, complete coverage.

Microsoft Cloud

Full Microsoft 365 and Azure deployment, management, and optimization for enterprise-grade productivity and collaboration.

  • Microsoft 365 Administration
  • Azure Cloud Infrastructure
  • Exchange Online & Teams
  • SharePoint & OneDrive Management
  • Intune Device Management

Google Workspace

Complete Google Workspace setup and management for businesses preferring Google's collaborative ecosystem.

  • Gmail & Calendar Administration
  • Google Drive Management
  • Google Meet Integration
  • Workspace Security Policies
  • User Provisioning & SSO

Private Cloud

Dedicated private cloud environments for organizations requiring maximum control, security, and compliance.

  • Dedicated Cloud Infrastructure
  • Custom Security Configurations
  • Compliance-Ready Architecture
  • Hybrid Cloud Integration
  • Performance Optimization

On-Premise Servers

Traditional on-premise infrastructure management for businesses with specific data residency or regulatory requirements.

  • Server Installation & Configuration
  • Hardware Lifecycle Management
  • Virtualization (VMware/Hyper-V)
  • Storage Area Networks (SAN)
  • Backup & Disaster Recovery

Network Management

Comprehensive network infrastructure design, implementation, and monitoring for reliable, secure connectivity.

  • Network Design & Architecture
  • Firewall & Security Appliances
  • Wi-Fi Planning & Deployment
  • VPN & Remote Access
  • 24/7 Network Monitoring

Security & Compliance

Integrated security across all infrastructure types with compliance frameworks for regulated industries.

  • Endpoint Detection & Response
  • Security Information & Event Management
  • Vulnerability Assessments
  • Compliance Reporting
  • Security Awareness Training

Data Protection

Enterprise-grade backup, disaster recovery, and business continuity solutions to safeguard your critical data.

  • Automated Backup & Recovery
  • Disaster Recovery Planning
  • Business Continuity Solutions
  • Data Encryption & Security
  • Rapid Recovery Testing

Co-Managed IT: Augment Your Team

Already have an IT team? We fill the gaps — 24/7 coverage, specialized expertise, and project support while you stay in control.

Help Desk Augmentation

Extend your IT team's capacity with our 24/7 help desk support, handling overflow tickets and after-hours requests.

  • 24/7/365 Tier 1-2 Support
  • Ticket Overflow Management
  • After-Hours Coverage
  • Remote Troubleshooting
  • Escalation Procedures

Security Operations

Add enterprise-grade security expertise to your team without the cost of a dedicated security staff.

  • Security Monitoring & Alerting
  • Vulnerability Assessments
  • Incident Response Support
  • Compliance Assistance
  • Security Awareness Training

Infrastructure Management

Let us handle the routine infrastructure tasks so your team can focus on strategic initiatives.

  • Server Monitoring & Maintenance
  • Patch Management
  • Backup Verification
  • Performance Optimization
  • Capacity Planning

Project Support

Get extra hands for migrations, deployments, and special projects without long-term commitments.

  • Cloud Migrations
  • System Deployments
  • Network Upgrades
  • Application Rollouts
  • Documentation Projects

Specialized Expertise

Access specialized skills your team may lack: cybersecurity, compliance, cloud architecture, and more.

  • Cybersecurity Consulting
  • Compliance Expertise
  • Cloud Architecture
  • Microsoft 365 Specialists
  • Network Engineering

Strategic Advisory

Get a virtual CIO/CTO perspective to help guide your technology roadmap and investments.

  • Technology Roadmapping
  • Budget Planning
  • Vendor Evaluation
  • Risk Assessments
  • Quarterly Business Reviews

24/7 Help Desk Powered by AI

Real technicians who know your environment, backed by AI automation for faster resolutions and smarter support.

24/7 Phone Support

Round-the-clock phone support with real technicians who know your environment. No call centers or scripts.

  • Direct technician access
  • 15-minute average response
  • After-hours support
  • Emergency escalation
  • Call-back guarantee

Email & Ticket Support

Submit requests anytime via email or our ticketing portal with guaranteed response times and tracking.

  • Email-to-ticket automation
  • Priority-based routing
  • Status tracking portal
  • SLA monitoring
  • Ticket history access

Remote Troubleshooting

Fast resolution through secure remote access. Most issues resolved without waiting for an on-site visit.

  • Secure remote access
  • Screen sharing support
  • Same-session fixes
  • Multi-platform support
  • Session recording

On-Site Support

When remote can't cut it, our technicians come to you for hands-on support and hardware issues.

  • Scheduled visits
  • Emergency dispatches
  • Hardware troubleshooting
  • Network infrastructure
  • New equipment setup

User Account Management

Complete user lifecycle management from onboarding to offboarding with security best practices.

  • New user provisioning
  • Access management
  • Password resets
  • Permission changes
  • Secure offboarding

AI-Powered Automation

Our help desk leverages AI to automate routine tasks, route tickets intelligently, and detect issues before they impact your team.

  • Intelligent ticket routing
  • Predictive issue detection
  • Automated workflows
  • Smart knowledge base
  • Proactive alerting

One Partner, Predictable Costs

Stop juggling multiple vendors. End-to-end IT management with a single point of contact and predictable monthly costs. No surprise invoices.

24/7 proactive monitoring and alerting
Unlimited remote and on-site support
AI-automated ticket routing & triage
Patch management and security updates
Vendor management and procurement
Strategic IT planning and budgeting (vCIO)
Quarterly business reviews
Asset tracking and lifecycle management
Flexible: fully managed or co-managed
Month-to-month flexibility, no rigid contracts

Ready to simplify your IT?

Schedule a free consultation and see how we can transform your technology operations.

Get Started

No commitment required

Ready to simplify your IT?

Whether you need a full IT department or just extra hands, we've got you covered.

Schedule Your Free Assessment

No commitment required