Privacy Policy

Introduction

CompuWork ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By using our services, you agree to the collection and use of information in accordance with this policy.

What Information Do We Collect?

When you interact with us, we may collect the following types of personal information:

• Your name and job title
• Business name and industry
• Business address
• Email address(es)
• Telephone number(s)
• Information about your IT infrastructure and technology needs
• Communication preferences

How Do We Collect Information?

We may collect information about you in the following ways:

• Direct interactions: When you contact us regarding our services, request a consultation, complete a risk assessment, or submit a form on our website
• Automated technologies: As you navigate our website, we may automatically collect certain information including your IP address, browser type, operating system, and browsing patterns — but only after you have provided explicit consent through our cookie consent banner (see Analytics & Consent below)
• Third parties: We may receive information about you from business partners, marketing partners, or other third parties, but only if you have given them permission to share your information
• Referrals: When someone refers your business to us through our referral program

How Do We Use Your Information?

We use the information we collect for the following purposes:

• To provide and maintain our IT services
• To respond to your inquiries and fulfill your requests
• To send you relevant information about our services
• To improve our website and services
• To comply with legal obligations and regulatory requirements
• To protect our rights and prevent fraud
• To send periodic emails regarding your services or other products and services

Analytics & Consent

We use Google Analytics to understand how visitors use our site. No analytics scripts load, and no data is transmitted to any third party, until you explicitly consent by clicking "Accept Analytics" in the banner displayed on your first visit.

Google Analytics (GA4)

Operated by Google LLC. When you consent, Google Analytics collects:

• Pages visited and time spent on each page
• Referring website or search query
• Device type, browser, and operating system
• Anonymized IP address (IP anonymization is enabled)
• General geographic location (country/region level)

Data is processed by Google in accordance with Google's Privacy Policy. Google Analytics data is used solely for internal reporting on site performance. We do not use GA for advertising, remarketing, or cross-site tracking.

How Consent Works

On your first visit to compuwork.ai, a consent banner appears at the bottom of the screen. Your choice is stored in your browser's local storage under the key compuwork_consent. If you:

• Accept Analytics: Google Analytics loads and begins collecting data as described above. Your choice is remembered for future visits.
• Decline: No analytics scripts load. No data is sent to Google. Your choice is remembered for future visits.

Withdrawing Consent

You may withdraw consent at any time by clearing your browser's local storage for compuwork.ai (in your browser settings under "Site Data" or "Cookies and Site Storage") or by using your browser's developer tools to remove the compuwork_consent key. The consent banner will reappear on your next visit, allowing you to make a new selection. You may also email us at info@compuwork.ai to request deletion of any analytics data associated with your sessions.

Cookies & Tracking Technologies

Our website uses the following categories of technologies:

• Strictly necessary: Browser local storage is used to remember your analytics consent choice. No personal data is collected. This cannot be disabled as it is required for the consent mechanism to function.
• Analytics (consent required): Google Analytics, as described in the Analytics & Consent section above. Not activated until you click "Accept Analytics."
• CRM / forms: Our contact forms are powered by GoHighLevel (LeadConnector). When you submit a form, GoHighLevel may set cookies for form-state and session management. See GoHighLevel's Privacy Policy for details.

You can also control cookies and site storage through your browser settings. Note that blocking all storage may affect the consent preference functionality.

Data Protection & Security

As a cybersecurity-focused company serving regulated industries, we take data protection seriously. We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication measures
• Regular security assessments and audits
• Employee training on data protection best practices
• Incident response procedures

Confidentiality

We are committed to maintaining the confidentiality of your information. Please note:

• We will not be responsible for the privacy of data collected by websites not owned or managed by CompuWork, including those linked through our website
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes
• All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: With trusted third parties who assist us in operating our business, provided they agree to keep your information confidential
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Protection of rights: To protect the safety and security of our users, our services, or the public

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of your personal information
• Correction: The right to request correction of inaccurate information
• Deletion: The right to request deletion of your personal information
• Opt-out: The right to opt out of marketing communications
• Data portability: The right to receive your data in a portable format
• Withdraw analytics consent: The right to withdraw consent for analytics tracking at any time (see Analytics & Consent above)

To exercise any of these rights, please contact us at info@compuwork.ai.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements. Analytics data collected via Google Analytics is subject to the data retention settings of that platform; we configure it with the minimum available retention period.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.

Making a Complaint

If you are not satisfied with how we handle your personal information or have concerns about our privacy practices, please contact us at info@compuwork.ai with the details explaining your concerns.

We will review your complaint, investigate if the right procedures have been followed, and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint; however, in some cases it may take longer. If you are still unsatisfied with the response, you may escalate your complaint to the appropriate data protection authority in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.